Privacy Policy
At Solyug Energy Private Limited, we respect your privacy and are committed to protecting the proprietary engineering data, project specifications, and personal information you share with us.
1. Introduction & Scope
Solyug Energy Private Limited (“Solyug Energy”, “we”, “our”, or “us”) is a premier solar design and engineering consultancy operating out of Surat, Gujarat, India. This Privacy Policy governs the collection, use, maintenance, and disclosure of information obtained from clients, EPC contractors, developers, and website visitors (“you”) through our website (https://solyugenergy.com) and our professional consultancy services.
2. Information We Collect
We collect information that is necessary to deliver precise solar engineering calculations, technical feasibility reports, single line diagrams (SLDs), structural analyses, and government approval documentation:
- Contact Information: Name, business email address, phone number, company name, designation, and physical office location.
- Solar Project Inputs: Coordinates, rooftop/ground layout boundaries, drone surveys, module specifications, inverter datasheets, soil test reports, and existing electrical drawings.
- Technical & Log Data: Browser type, IP address, device specifications, operating system, and anonymous interaction metrics collected via cookies to optimize website performance.
3. CAD & Engineering Data Confidentiality
We recognize that solar layouts, tariff financial models, and CAD/PVsyst source files represent critical intellectual property and commercial assets for EPCs and developers.
All engineering files, single line diagrams, shadow simulation 3D models, and bill of quantities (BOQ) shared with Solyug Energy are treated under strict confidentiality. We do not sell, rent, license, or publicly publish client engineering files without prior explicit written consent.
4. How We Use Your Information
We process your data for legitimate engineering and business purposes, including:
- Preparing technical engineering deliverables (PVsyst simulation reports, AutoCAD drawings, STAAD Pro wind load calculations, CEI approval packages).
- Responding to consultation inquiries, quote requests, and project feasibility assessments.
- Facilitating administrative communications, billing, and project milestones.
- Ensuring compliance with local electrical safety regulations (CEIG, DISCOM, CEA guidelines).
5. Information Sharing & Disclosure
We do not sell your personal data. We only share information in the following limited situations:
- Authorized Subcontractors/Consultants: Certified structural engineers or chartered electrical engineers working under binding NDAs to review project packages.
- Regulatory & Statutory Authorities: Government electrical inspectorates (CEI/CEIG) or DISCOMs when authorized by you to file approval documentation.
- Legal Compliance: When required by applicable law, court order, or governmental regulation.
6. Data Security & Retention
We employ industry-standard administrative, physical, and technical safeguards (including SSL/TLS encryption, restricted folder permissions, and encrypted backups) to protect your engineering data against unauthorized access, alteration, or disclosure.
Project engineering drawings and associated correspondence are retained for a period sufficient to satisfy warranty support, project modifications, and statutory audit obligations.
8. Your Rights & Choices
You have the right to access, update, correct, or request deletion of your personal information stored in our records. To exercise any of these rights, please write to us at design@solyugenergy.gmail.com.
9. Contact & Grievance Redressal
For questions, grievances, or legal concerns regarding this Privacy Policy, please contact our compliance desk: